Zanzibar Commission for Tourism Advises Visitors to Book Excursions Only Through Licensed Tour Operators

Published: July 21, 2026

The Zanzibar Commission for Tourism (ZCT) has released an official public advisory reminding all visitors planning excursions and tourism activities in Zanzibar to use only licensed tour operators and officially registered tourism service providers.

The advisory comes after reports of individuals falsely presenting themselves as legitimate tourism operators by offering excursions and other tourism services at unusually low prices. In several reported cases, visitors made payments for transportation, safaris, island excursions, and other tourism-related activities but either received poor-quality services, incomplete services, or no service at all.

To protect visitors and maintain Zanzibar's reputation as a world-class tourism destination, the Commission recommends that all tourists:

Book excursions and tourism activities only through licensed tour operators and officially registered tourism companies.
Verify the legitimacy and registration status of any tourism service provider before making payments.
Avoid making payments to unauthorized individuals who cannot provide proof of official registration or licensing.
Report any suspected fraud, misconduct, or tourism-related disputes to the Zanzibar Commission for Tourism.

Visitors who need assistance or wish to report incidents may contact the Zanzibar Commission for Tourism through the following channels:

Telephone: +255 775 800 600
WhatsApp: +255 775 800 600
Email: info@zanzibartourism.go.tz

The Zanzibar Commission for Tourism reaffirmed its commitment to ensuring that the tourism industry remains safe, professional, and of the highest international standards while protecting both visitors and licensed tourism stakeholders.

As a licensed tourism company, Safariya Co. Ltd fully supports this initiative and encourages all travelers to book their tours, transfers, safaris, and excursions through licensed and reputable operators. Choosing an authorized tour company guarantees professional service, transparent pricing, safety, and a memorable travel experience throughout Zanzibar.

We encourage every visitor to travel responsibly and help maintain the integrity of Zanzibar's tourism industry by supporting licensed tourism businesses.

Welcome to Zanzibar – the Island of History, Culture, and Exceptional Hospitality.